Let us advise you

Consulting and support service of CAD Germany

Our consulting and support service offers you comprehensive expertise and personal assistance with BricsCAD and Spatial Manager. Whether technical questions, installation problems, or individual customization requests – we provide fast and reliable support.

Services

Our Partial Services

Technical Support

Technical Support

Technical Support

Individual Consultation

Individual Consultation

Individual Consultation

Trainings

Trainings

Trainings

Hotline Service

Hotline Service

Hotline Service

Support Contract

Support Contract

Support Contract

Services

What can we do for you?

Optimize your design processes, increase efficiency, and reduce costs with our CAD software solutions, support, and training.

Services

What can we do for you?

Optimize your design processes, increase efficiency, and reduce costs with our CAD software solutions, support, and training.

Services

What can we do for you?

Optimize your design processes, increase efficiency, and reduce costs with our CAD software solutions, support, and training.

Advantages

How you benefit from it

Maintenance contract directly through us –
Official Bricsys Services & Preferred Email Support

If you complete your BricsCAD maintenance contract through us, you not only gain access to the official services of Bricsys, but also receive a clear added value through our preferred email support.

This is a brokerage contract that transparently describes both the Bricsys Services and our additional services:

  • Bricsys Services: Email support by Bricsys and a discounted upgrade to the next major version of your BricsCAD license.

  • Our additional service: Preferred email support by our German-speaking support team – direct, solution-oriented, and practical.

Quick feedback instead of long waiting times

Response within 28 hours on weekdaysexclusively by email.

Note: Preferred support within the framework of the maintenance contract is provided only in writing by email.

Service contract

Individual Support

Service Agreement – for Personal Assistance and Screen Sharing

For cases that go beyond classic email communication – for example, in more complex technical challenges, individual configurations, or if you would like to speak with an expert over the phone – we offer an additional service agreement.

This includes:

  • Telephone support by our technicians

  • Assistance via screen sharing (Remote Support)

  • Personal consultation and solution finding in real-time

This way, you receive not only quick answers but also targeted help exactly when it matters.

Automatic Renewal of Maintenance Contracts for Uninterrupted Support

The contract concluded through us is automatically renewed unless it is canceled in writing at least four weeks before the end of the term. This ensures that your software vendor licenses and associated services continue seamlessly – without any additional effort for you.

Your Benefits at a Glance

Official services from the manufacturers and additional service from our team

  • Response within 28 hours on business days

  • Automatic contract renewal for continuous support

  • Convenient processing without administrative effort on your part

  • Optional service agreement with CAD Deutschland CDIC GmbH for telephone support and screen sharing

Your No. 1 CAD partner in Germany

Let's find the perfect CAD product for you. Act today!

Our CAD experts help you find the best solution for your requirements and ensure that you are always optimally supported.

Your No. 1 CAD partner in Germany

Let's find the perfect CAD product for you. Act today!

Our CAD experts help you find the best solution for your requirements and ensure that you are always optimally supported.

Your No. 1 CAD partner in Germany

Let's find the perfect CAD product for you. Act today!

Our CAD experts help you find the best solution for your requirements and ensure that you are always optimally supported.

Your No. 1 CAD partner in Germany

What our previous (and current) customers say about us

Optimize your design processes, increase efficiency, and reduce costs with our CAD software solutions, support, and training.

The training allowed me to expand my knowledge of BricsCAD and thereby make my professional life easier. I'm already looking forward to the next training session!

Salvatore Cerminara

Feedback on the BricsCAD 3D Basic Training

It was explained well and then tried and practiced. Questions could be effectively clarified. Additionally, many tips and information were given.

Claudia War

Feedback on the BricsCAD 2D Basic Training

Structured approach, good professional competence, balanced ratio between explanations and exercises, opportunity to ask questions and receive targeted answers to individual concerns.

Georg Winkler

Feedback on the BricsCAD 2D Basic Training

The lecturer was very structured, well-prepared, addressed all questions in detail, and if something was not immediately known, found the answer during the breaks.

Tasja Röse-Koyro

Feedback on the BricsCAD 2D Basic Training

For me, it was supposed to be a refresher for AutoCAD or getting to know parallels with BricsCAD – and that's exactly what I got. I received information and tips, and my questions were well answered too.

Peggy von Itter

Feedback on BricsCAD 2D – Transition from AutoCAD/LT

The well-structured guidance throughout the entire training. Questions were answered competently and promptly. Overall, a very good training session.

Thorsten Seifert

Feedback on the BricsCAD 2D Basic Training

Many topics were covered. Individual questions were addressed specifically. Overall, the explanations were clear and good; it was pleasant and friendly – which is not a given nowadays.

Andreas, Albrecht

Feedback on the BricsCAD 2D Basic Training

Ideal for all who want to enter the 3D world. All basics, tips, and tricks are explained in detail, and all questions are answered.

Michael Tomin

Feedback on the BricsCAD 3D Basic Training

I tried to teach myself BricsCAD using online tutorials, but I really appreciated the professional approach of CAD Germany in their training. In my case, investing in a BricsCAD training proved to be a sensible decision and enabled me to work productively with the software faster.

Eric Schröder

Feedback on the BricsCAD Mechanical Training

Your No. 1 CAD partner in Germany

What our previous (and current) customers say about us

Optimize your design processes, increase efficiency, and reduce costs with our CAD software solutions, support, and training.

Your No. 1 CAD partner in Germany

What our previous (and current) customers say about us

Optimize your design processes, increase efficiency, and reduce costs with our CAD software solutions, support, and training.

Contact us

Do you need advice, training, or support? Contact us via the form. We are here for you!

Optimize your design processes with BricsCAD, increase efficiency and reduce costs with our CAD software solutions.

Contact us

Do you need advice, training, or support? Contact us via the form. We are here for you!

Optimize your design processes with BricsCAD, increase efficiency and reduce costs with our CAD software solutions.

Contact us

Do you need advice, training, or support? Contact us via the form. We are here for you!

Optimize your design processes with BricsCAD, increase efficiency and reduce costs with our CAD software solutions.